20% churn is increasingly the norm. In this report, we explain how the right flex propositions can improve retention and drive up CLTV, right across your base.
Find out why we believe well-designed device flex propositions are a major untapped retention opportunity - delivering payback from improving customer lifetime value AND unlocking trading gains.
And how - if designed right - they can appeal to everyone from your savvy prosumer… to your fixed contract base.
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